FAQs – Recertification Exam

Below you will find everything you need to know for taking the MDRAO Recertification Online Exam.

The certificate of completion is only valid for 5 years, after which you will need to take the MDRAO Refresher Course.

You have 2 hours to write the exam.

The exam contains 100 questions, using a combination of true/false and multiple choice questions.

If you decide to rewrite the exam, you must do so within 14 days from the date of your first attempt.

The passing score for the final exam is 70%.

Once you pass your exam, you will receive an email containing your digital certificate the following week. A physical certificate will not be mailed to your address.

At times, examinees may have things come up in their lives and the exam that they register for may not work after all.

OLP exams, cancellations/rescheduling can be made up to 24 hours before the scheduled start of the exam.

Exam voucher refunds will not be issued after the end of the course you are enrolled in.

The MDRAO partners with another organization (Kryterion) to provide OLP services. Please click on the link below for more detailed information:

https://kryterion.force.com/support/s/topic/0TO1W000000I5h3WAC/online-proctoring?language=en_US

You have 2 hours to write the exam.

The exam contains 100 questions, using a combination of true/false and multiple choice questions.

Once you have your voucher code, you will need to create a user account on our exam scheduling platform https://webassessor.com/mdrao to proceed.  Click on the menu item “Register for an Exam”. After you select the date and time of your exam session, enter your voucher code in the required field to finalize your registration.

If you decide to rewrite the exam, you must do so within 14 days from the date of your first attempt.

  • Leave the room until your exam is over
  • Lean outside of the webcam view
  • Talk out loud for any reason
  • Read any part of the exam out loud
  • Have anyone else in the room other than yourself
  • Attempt to record, photograph, or write exam questions at any point in the exam
  • https://kryterion.force.com/support/s/article/Online-Testing-Requirements-What-You-Need-to-Know?language=en_USA computer where you have full administrator rights to install/uninstall programs and enable/disable firewall settings
  • Integrated or external webcam (phone cameras are not allowed)
  • Integrated or extra Standard English keyboard
  • Government-issued photo ID
  • Please visit https://kryterion.force.com/support/s/article/Online-Testing-Requirements?language=en_US for a detailed list of system requirements

The passing score for the final exam is 70%.

External support materials are strictly prohibited from being used during the test.